A number of customer service experts are trained to cater to the specific needs of their guest or customer. Although many of them work in cruise ships, there are also those who are working in high-end resorts. As expected, their duties are not the same. In most instances, they are hired because they are highly efficient, have great communication and personal skills.
Your choice of industry can either be travel or tourism. With your expertise, you may be hired to work in sites like resorts, hotels, cruise ships, fitness clubs, spas and long-distance trains. Your professional concierge services are almost always needed at places where travelers are.
These professionals have a lot of responsibilities especially if they have a customer service position. Those working in a hotel recommend restaurants for dining, have special flowers arranged for an arriving guest and making special room arrangements.
Furthermore, they are great sources of local details. They are able to recommend the best clubs, activities and entertainment options in the area. Organizing everything is the duty of those at high-end resorts including walking the dogs of the guests and planning dinner parties.
The jobs of those professionals on cruise ships are somewhat the same. Aside from being able to recommend the best sites at all ports, they can also book shore excursions and be a source of information when it comes to what the ship offers. Majority of the time, they are considered the best friend of every sea traveler. The reason behind this is that they are capable of arranging everything such as candlelight beachside dinner and trip to the pyramids.
If you wish to work in spas or health clubs, you must be willing to meet the various need of your guests or clients besides making excellent recommendations. Additionally, you may be asked to grant other requests like recommending exceptional treatments, exercise classes and therapies. You need to prepare refreshments for them. Your clients or guest may even ask you to place their money or valuables in a vault or safe or take their laundry to the shop especially if they are too busy.
Since you are specializing in customer service, you must have good relationships with the locals and should know the area very well. It will not hurt to befriend people working at the nearby restaurants or clubs just in case you will encounter a client who will need your recommendation. No matter how last-minute it is, you might just get tickets at shows and great spots in a bars your client. Your ability to meet their needs is the reason why you are being hired in the first place.
However, it is important for clients to remember that these professionals are not magicians although they will most likely be able to cater to many last minute or bizarre requests. It cannot be denied that these professionals are highly in demand to a number of industries. A lot of the professionals do personal work too aside from business. One thing that is evident is that they are usually hired by clients to save time.
Your choice of industry can either be travel or tourism. With your expertise, you may be hired to work in sites like resorts, hotels, cruise ships, fitness clubs, spas and long-distance trains. Your professional concierge services are almost always needed at places where travelers are.
These professionals have a lot of responsibilities especially if they have a customer service position. Those working in a hotel recommend restaurants for dining, have special flowers arranged for an arriving guest and making special room arrangements.
Furthermore, they are great sources of local details. They are able to recommend the best clubs, activities and entertainment options in the area. Organizing everything is the duty of those at high-end resorts including walking the dogs of the guests and planning dinner parties.
The jobs of those professionals on cruise ships are somewhat the same. Aside from being able to recommend the best sites at all ports, they can also book shore excursions and be a source of information when it comes to what the ship offers. Majority of the time, they are considered the best friend of every sea traveler. The reason behind this is that they are capable of arranging everything such as candlelight beachside dinner and trip to the pyramids.
If you wish to work in spas or health clubs, you must be willing to meet the various need of your guests or clients besides making excellent recommendations. Additionally, you may be asked to grant other requests like recommending exceptional treatments, exercise classes and therapies. You need to prepare refreshments for them. Your clients or guest may even ask you to place their money or valuables in a vault or safe or take their laundry to the shop especially if they are too busy.
Since you are specializing in customer service, you must have good relationships with the locals and should know the area very well. It will not hurt to befriend people working at the nearby restaurants or clubs just in case you will encounter a client who will need your recommendation. No matter how last-minute it is, you might just get tickets at shows and great spots in a bars your client. Your ability to meet their needs is the reason why you are being hired in the first place.
However, it is important for clients to remember that these professionals are not magicians although they will most likely be able to cater to many last minute or bizarre requests. It cannot be denied that these professionals are highly in demand to a number of industries. A lot of the professionals do personal work too aside from business. One thing that is evident is that they are usually hired by clients to save time.
About the Author:
When you are looking for information about professional concierge services, visit our web pages today. More details are available at http://www.bhmla.com/front-desk now.
No comments:
Post a Comment